Privacy Policy

Lloyds Family Jewellery takes the protection of your data very seriously. Our privacy policy declaration explains how carefully we handle your personal data. We will only use the information that we collect about you lawfully. We are registered with the information commissioners office and the Data Protection Act 1998. Our data controller is Matthew Lloyd, Proprietor of Lloyds Family Jewellery.

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will give you the chance to refuse any future promotional and/or marketing emails from us. We will never collect sensitive information about you without your consent. Your information will not be passed to any third party.

The type of information we will collect about you includes:

• your name

• address

• Date of Birth

• phone number

• email address

• credit/debit card details

You can check any information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. Cookies are used to store small amounts of information on your computer, which allows certain information from your web browser to be collected. Cookies are widely used on the internet and do not identify the individual using the computer, just the computer being used. Cookies and other similar technology make it easier for you to log on to and use our websites during future visits. We use analytic software to keep track of visits to this website, cookies are able to generate pseudonyms for user profiles to log the activity of your IP address. This allows us to see which products and categories are most popular.

By using this website, you are indicating your acceptance of our Terms and Conditions (your contract). These terms can be viewed at any time here>>, you will also have the opportunity to view these terms before placing your order. You may print a copy of the terms & conditions or save a copy to your personal computer to readily look them up. Please review these terms when using our website in the future as they may change from time to time. We will send you a copy of your order details via email once your order has been placed, you can access your order details at any time in the customer login section. You may also request a copy of your order details at any time via email, details will be sent to the original email address used when placing your order.